Showing posts with label bureaucracy. Show all posts
Showing posts with label bureaucracy. Show all posts

Tuesday, August 21, 2018

Pope Francis and clericalism in the Church

Excellent opinion piece from The New York Times article: https://www.nytimes.com/2018/08/20/opinion/pope-francis-catholic-church-sex-abuse.html?action=click&pgtype=Homepage&clickSource=story-heading&module=opinion-c-col-right-region&region=opinion-c-col-right-region&WT.nav=opinion-c-col-right-region)


Here is an excerpt from the above article--very relevant to the Church's current problems.......

In closed-door meetings on the eve of the conclave that elected him in March 2013, Pope Francis — then Cardinal Jorge Mario Bergoglio of Buenos Aires — gave a brief, powerful address in which he said the church needed to open up or risk becoming “self-referential” and “sick” with “theological narcissism” that leads to the worst evil, the “spiritual worldliness” of an institution that is “living in itself, of itself, for itself.”

The church, he was saying, had to undergo a moment of kenosis, of self-emptying, like Christ on the cross, surrendering power and prestige and privilege in order to truly become what she is called to be.

As pope, he has saved his harshest rhetoric for his fellow clerics, especially the cardinals and bishops, criticizing them as “careerists” and “airport bishops” who spend more time flying around the world than tending their flock.

“Clericalism is a perversion of the church,” Pope Francis told 70,000 young Italian Catholics at a rally this month. “The church without testimony is only smoke.”

Pope Francis’ vision of the church is clearly more radical than the defensive posture of John Paul or the nostalgic traditionalism of Benedict. But is he willing and able to implement it?


Wednesday, November 15, 2017

Obfuscation as a bureaucratic tactic

My current goal is to simplify my life; it’s really a continuation of a process that started five or six years ago when my workplace decided to make the lives of its employees difficult by making the workplace a more complicated place to be. Simplification, simplification, simplification. Employees are best served by understanding the infrastructure and systems around them, because in so doing, they can do their work efficiently without much fuss and bother. In other words, those systems and infrastructure should be understandable to most. Bureaucracies are best served when employees do not understand the infrastructure and systems around them. Bureaucracies ensure their own existence in this way. They also ensure that employees hit a wall at every turn; the bureaucrats must thus step in to help the employees cope with their new and complicated workplaces. Why are they complicated? Because as sure as tomorrow comes, most modern workplaces have been through one or several reorganizations or mergers that have wreaked havoc on the lives of the employees involved. Bureaucrats to the rescue! They can guide us through the difficult processes by coming up with new and innovative routines and measuring systems, new business philosophies and trends, and increased expectations of employee productivity. Because such expectations always accompany major reorganizations and mergers.  

Obfuscation has become a large part of what drives bureaucracies forward and of what makes them larger. To obfuscate is to confuse; to make obscure or unclear. It is my contention that obfuscation is a strategic tactic to increase the number of administrators such that the ratio of administrators to other types of employees grows ever greater. I don’t have a problem with the existence of bureaucracies; I realize they are there to help us and they do in fact help us. However, I have a problem with them when they become too big. When they lumber forward without any concern for the employees they serve. My goal at work now is to seek out those administrators whom I know will help me (translated—explain things to me in an understandable way), and I have found at least two that take the time to do that, and they are worth their weight in gold to me. Otherwise, we find ourselves at the mercy of a system that does not and will not bother to explain to us why external funds that we have brought in via our grant applications are suddenly no longer ours to use—they go into a ‘big departmental pot’ that exists for general use. We are not told why accounting systems will not permit the transfer of usable funds to the next year if we have not managed to use up the funds we have at our disposal this year (in other words, we are not allowed to determine for ourselves when we want to spend the little money we are granted). We are not told why deficits suddenly appear as surpluses in some monthly accounting reports. There is no sensible (in my book) explanation for why income that is generated this year cannot be included as income in the month of December. The language that is used in some information letters to employees is deliberately vague or confusing. Even some middle-level leaders I know have a hard time understanding the mandates that are handed down to them from high-level bureaucrats/managers. Worse still, the number of forms we have to fill out to get help to fix small problems that could be solved via a telephone call, to order lab consumables, to update on the progress of PhD students, and to update on the progress of a particular project to a funding agency has become overwhelming. Work life is dictated by an endless stream of forms and reports that someone writes, others fill out, and others file away unread. These forms are necessary in the sense that a bureaucrat decided that they were necessary, and as long as they are filled out, the bureaucrat's job is done. It doesn’t matter that we use an inordinate amount of time on such things that are forced upon us. And no matter what type of event occurs at work (with the exception of a Christmas lunch or dinner), we are asked to fill out evaluation reports that are worded in such a way that you are often forced to agree to a way of thinking with which you do not agree.

But that is not the main issue. The main issue is that everything in modern workplaces, at least in the public sector, has become complicated and difficult. Just the idea of applying for research funding from the European Union would stop you dead in your tracks. You need one or two people on your staff who can work full-time on this, something most small research groups do not have. The paper trail is enormous, ditto the amount of time spent on submitting a proposal and writing an application that is likely to be denied funding on the basis of some minute mistake somewhere in the application. It can take several years to apply and to receive a response. In short, it is not worth sending an application because if you are a small research group, you will spend your valuable time on minutiae and not on much else. Real work goes out the window. If you are smart, you avoid these things. But they are examples of systems that are obscure, difficult, confusing and ultimately unclear. The goal becomes unclear. Why am I doing this? Why am I wasting my time? Why don’t I understand? And finally, why does my workplace not want me to understand how it’s run and what is going on? The answer? Knowledge is power. The less employees know about how their workplaces run, the better. Those in power can keep their power and can pretty much do as they like. They can order others about with impunity because no one understands the system enough to know how to fight back. A strange new world, one I do not like and one I do not feel comfortable in. If that makes me a negative employee, then so be it. I want a return to ‘small is beautiful’. I think small is best now because small is understandable, small is transparent, small is clear. I would prefer to work in a small workplace now. It won’t happen, but it is definitely my preference.



Friday, November 7, 2014

Bureaucracy and the film Brazil

I first saw the film Brazil in 1985 when it was released. It seems to have made a lasting impression on me, since I have remembered its basic message many years later. The message is that an out-of-control bureaucracy goes hand-in-hand with an Orwellian world, a dystopia, where the bureaucratic powers that be control the lives of society’s citizens. Parts of the film (a satire) are funny, but if you’ve lived a while and had anything at all to do with dysfunctional bureaucracies, you’ll understand that what you’re seeing on the screen is far from funny. A functionary named Sam Lowry, who is good at his low-level job but bored with his life, has recurrent dreams about rescuing a pretty blond girl and flying away with her to live a life of ‘happily ever after’. His mother, who is well-connected with all of the important bureaucrats, is trying to get him promoted, which he doesn’t want. She’s also trying to get him together with the daughter of a friend, something neither he nor the young woman wants. One of his assignments is to rectify a form error that resulted from a fly falling into a typewriter and causing the typewriter to type B instead of T when writing the name Tuttle, which has dire consequences for Archibald Buttle (a shoe cobbler with a family), not Archibald Tuttle (a terrorist and enemy of the state). This proves to be more difficult than he can imagine, and in this dystopian future, Archibald Buttle ends up dead. The bureaucracy that caused his death wants nothing more than to cover up this error and to forget it. Lowry ends up meeting Jill Layton, a neighbor of the Buttle family who reports this error (she is the woman from his dreams), and finds out that she is considered a terrorist because she insists on justice for Buttle’s family. When he decides to help her, he is also labeled a terrorist along with the woman he loves. Along the way, he ends up meeting terrorist Archibald Tuttle, a heating engineer who doesn’t play by the rules and who fixes Lowry’s heating system without the proper forms and authorized parts. This causes Lowry a number of problems with the bureaucracy that simply won’t accept that he has had unauthorized repair work done on his heating system, and his apartment is taken away from him. Those scenes are funny and sadly enough, true if you work in bureaucratic public sector workplaces and don’t play by their rules.


I’ve been thinking about this film lately, mostly because a large percentage of work time for many employees these days goes to appeasing the bureaucratic lions, tossing them bones and keeping them happy. It’s not an easy job, especially when the bureaucratic system is nothing but a dense jungle of incomprehensible rules and regulations that can choke the life out of most well-meaning employees. Case in point: you need an account number to order an instrument. You must talk to the accounting department that has its own rules and regulations concerning ordering and setting up an account number, but they haven’t talked to the order department that has its own rules and regulations concerning the same. Emails are sent back and forth, no one is on the same page, and weeks go by, even months. The accounting and ordering departments have the mistaken idea that all employees outside their departments actually understand accounting and ordering procedures and terminology. God help those employees if they make a mistake at any point along the way—if so, it’s ‘bless me father, for I have sinned’ against the great god of bureaucracy. If the system is insulted, it doesn’t take kindly to that. Atonement takes the form of listening to the functionaries’ lectures and demands of obedience to their rules, and generally being subservient to their wishes. I understand the need for bureaucracy in terms of keeping an organization ‘organized’ and running efficiently. I draw the line at having to toe their line, of having to jump when it tells you to jump. I draw the line when the system begins to feel like a totalitarian regime and when you actually become afraid to deal with it.   

Tuesday, October 16, 2012

Quotes about bureaucracy

As most of you know, I am preoccupied these days with bureaucracy and its fallout, especially in the workplace where it threatens to strangle the very efficiency it proclaims as its sworn goal (efficiency and productivity, which shall be dissected and measured down to their minutest details). 

Bureaucracy is defined as (definition from Merriam Webster online dictionary):

1) a body of nonelective government officials; an administrative policy-making group
2) government characterized by specialization of functions, adherence to fixed rules, and a hierarchy of authority
3) a system of administration marked by officialism, red tape, and proliferation




So I thought I would post some interesting quotes about bureaucracy as today's post. Interesting to consider that some of them were written many years ago. For example, the first quote from The Screwtape Letters, is from 1942. That tells you that these 'systems' have been around for a while. Some bureaucracy is of course necessary to get things basically organized. But at present, it seems that it exists for itself and itself alone--to make itself bigger, better and irreplaceable. We must need it, for without it we are nothing. And I have real problems with this way of thinking. 
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“I live in the Managerial Age, in a world of "Admin." The greatest evil is not now done in those sordid "dens of crime" that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, carried, and minuted) in clean, carpeted, warmed and well-lighted offices, by quiet men with white collars and cut fingernails and smooth-shaven cheeks who do not need to raise their voices. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the office of a thoroughly nasty business concern."
― C.S. Lewis, from the Preface of The Screwtape Letters

“Remove the document—and you remove the man.”
― Mikhail Bulgakov

“I sighed. I hated the maze of bureaucracy with a passion, but I've found the best way to deal with it is to smile and act stupid. That way, no one gets confused.”
― Kim Harrison, Dead Witch Walking

 “Bureaucracy destroys initiative. There is little that bureaucrats hate more than innovation, especially innovation that produces better results than the old routines. Improvements always make those at the top of the heap look inept. Who enjoys appearing inept?”
― Frank Herbert, Heretics of Dune

 “In our time... a man whose enemies are faceless bureaucrats almost never wins. It is our equivalent to the anger of the gods in ancient times. But those gods you must understand were far more imaginative than our tiny bureaucrats. They spoke from mountaintops not from tiny airless offices. They rode clouds. They were possessed of passion. They had voices and names. Six thousand years of civilization have brought us to this.”
― Chaim Potok, Davita's Harp

 “Bureaucracies force us to practice nonsense. And if you rehearse nonsense, you may one day find yourself the victim of it.”
― Laurence Gonzales, Everyday Survival: Why Smart People Do Stupid Things

“If you are going to sin, sin against God, not the bureaucracy. God will forgive you but the bureaucracy won't.”
― Hyman G. Rickover

 “The true nature of bureaucracy may be nowhere more obvious to the observer than in a developing country, for only there will it still be made manifest by the full complement of documents, files, veneered desks and cabinets - which convey the strict and inverse relationship between productivity and paperwork.”
― Alain de Botton, The Pleasures and Sorrows of Work

 “Some third person decides your fate: this is the whole essence of bureaucracy.”
― Kollontai Alexandra, La OposiciĆ³n Obrera

“In any bureaucracy, the people devoted to the benefit of the bureaucracy itself always get in control, and those dedicated to the goals the bureaucracy is supposed to accomplish have less and less influence, and sometimes are eliminated entirely.[Pournelle's law of Bureaucracy]”
― Jerry Pournelle

The Spinners--It's a Shame

I saw the movie The Holiday again recently, and one of the main characters had this song as his cell phone ringtone. I grew up with this mu...