Excellent opinion piece from The New York Times article: https://www.nytimes.com/2018/08/20/opinion/pope-francis-catholic-church-sex-abuse.html?action=click&pgtype=Homepage&clickSource=story-heading&module=opinion-c-col-right-region®ion=opinion-c-col-right-region&WT.nav=opinion-c-col-right-region)
Here is an excerpt from the above article--very relevant to the Church's current problems.......
In closed-door meetings on the eve of the conclave that elected him in March 2013, Pope Francis — then Cardinal Jorge Mario Bergoglio of Buenos Aires — gave a brief, powerful address in which he said the church needed to open up or risk becoming “self-referential” and “sick” with “theological narcissism” that leads to the worst evil, the “spiritual worldliness” of an institution that is “living in itself, of itself, for itself.”
The church, he was saying, had to undergo a moment of kenosis, of self-emptying, like Christ on the cross, surrendering power and prestige and privilege in order to truly become what she is called to be.
As pope, he has saved his harshest rhetoric for his fellow clerics, especially the cardinals and bishops, criticizing them as “careerists” and “airport bishops” who spend more time flying around the world than tending their flock.
“Clericalism is a perversion of the church,” Pope Francis told 70,000 young Italian Catholics at a rally this month. “The church without testimony is only smoke.”
Pope Francis’ vision of the church is clearly more radical than the defensive posture of John Paul or the nostalgic traditionalism of Benedict. But is he willing and able to implement it?
Showing posts with label bureaucracy. Show all posts
Showing posts with label bureaucracy. Show all posts
Tuesday, August 21, 2018
Wednesday, November 15, 2017
Obfuscation as a bureaucratic tactic
My current goal is to simplify my life; it’s really a
continuation of a process that started five or six years ago when my workplace
decided to make the lives of its employees difficult by making the workplace a
more complicated place to be. Simplification, simplification, simplification.
Employees are best served by understanding the infrastructure and systems
around them, because in so doing, they can do their work efficiently without much
fuss and bother. In other words, those systems and infrastructure should be
understandable to most. Bureaucracies are best served when employees do not
understand the infrastructure and systems around them. Bureaucracies ensure
their own existence in this way. They also ensure that employees hit a wall at
every turn; the bureaucrats must thus step in to help the employees cope with
their new and complicated workplaces. Why are they complicated? Because as sure
as tomorrow comes, most modern workplaces have been through one or several
reorganizations or mergers that have wreaked havoc on the lives of the
employees involved. Bureaucrats to the rescue! They can guide us through the difficult
processes by coming up with new and innovative routines and measuring systems,
new business philosophies and trends, and increased expectations of employee
productivity. Because such expectations always accompany major reorganizations
and mergers.
Obfuscation has become a large part of what drives
bureaucracies forward and of what makes them larger. To obfuscate is to confuse; to make obscure or unclear. It
is my contention that obfuscation is a strategic tactic to increase the number
of administrators such that the ratio of administrators to other types of
employees grows ever greater. I don’t have a problem with the existence of
bureaucracies; I realize they are there to help us and they do in fact help us.
However, I have a problem with them when they become too big. When they lumber
forward without any concern for the employees they serve. My goal at work now is
to seek out those administrators whom I know will help me (translated—explain things
to me in an understandable way), and I have found at least two that take the
time to do that, and they are worth their weight in gold to me. Otherwise, we
find ourselves at the mercy of a system that does not and will not bother to
explain to us why external funds that we have brought in via our grant
applications are suddenly no longer ours to use—they go into a ‘big departmental
pot’ that exists for general use. We are not told why accounting systems will
not permit the transfer of usable funds to the next year if we have not managed
to use up the funds we have at our disposal this year (in other words, we are not allowed to determine for ourselves when we want to spend the little money we are granted). We are not told why deficits
suddenly appear as surpluses in some monthly accounting reports. There is no sensible (in my book) explanation
for why income that is generated this year cannot be included as income in the
month of December. The language that is used in some information letters to
employees is deliberately vague or confusing. Even some middle-level leaders I know have a
hard time understanding the mandates that are handed down to them from
high-level bureaucrats/managers. Worse still, the number of forms we have to
fill out to get help to fix small problems that could be solved via a telephone call, to order lab consumables, to update on the progress of
PhD students, and to update on the progress of a particular project to a
funding agency has become overwhelming. Work life is dictated by an endless
stream of forms and reports that someone writes, others fill out, and others
file away unread. These forms are necessary in the sense that a bureaucrat decided
that they were necessary, and as long as they are filled out, the bureaucrat's job is
done. It doesn’t matter that we use an inordinate amount of time on such things that are forced upon us. And no matter what type of event occurs at work (with the exception of a Christmas lunch or dinner), we are asked to fill out evaluation reports that are worded in such a way that you are often forced to agree to a way of thinking with which you do not agree.
But that is not the main issue. The main issue is that everything
in modern workplaces, at least in the public sector, has become complicated and
difficult. Just the idea of applying for research funding from the European Union would
stop you dead in your tracks. You need one or two people on your staff who can work full-time on this, something most small research groups do not have. The paper trail is enormous, ditto the amount of
time spent on submitting a proposal and writing an application that is likely
to be denied funding on the basis of some minute mistake somewhere in the
application. It can take several years to apply and to receive a response. In
short, it is not worth sending an application because if you are a small
research group, you will spend your valuable time on minutiae and not on much
else. Real work goes out the window. If you are smart, you avoid these things.
But they are examples of systems that are obscure, difficult, confusing and
ultimately unclear. The goal becomes unclear. Why am I doing this? Why am I
wasting my time? Why don’t I understand? And finally, why does my workplace not
want me to understand how it’s run and what is going on? The answer? Knowledge
is power. The less employees know about how their workplaces run, the better.
Those in power can keep their power and can pretty much do as they like. They
can order others about with impunity because no one understands the system enough
to know how to fight back. A strange new world, one I do not like and one I do
not feel comfortable in. If that makes me a negative employee, then so be it. I want a return to ‘small is beautiful’. I think small
is best now because small is understandable, small is transparent, small is
clear. I would prefer to work in a small workplace now. It won’t happen, but it
is definitely my preference.
Friday, November 7, 2014
Bureaucracy and the film Brazil
I first saw
the film Brazil in 1985 when it was
released. It seems to have made a lasting impression on me, since I have
remembered its basic message many years later. The message is that an
out-of-control bureaucracy goes hand-in-hand with an Orwellian world, a
dystopia, where the bureaucratic powers that be control the lives of society’s
citizens. Parts of the film (a satire) are funny, but if you’ve lived a while
and had anything at all to do with dysfunctional bureaucracies, you’ll
understand that what you’re seeing on the screen is far from funny. A functionary
named Sam Lowry, who is good at his low-level job but bored with his life, has
recurrent dreams about rescuing a pretty blond girl and flying away with her to
live a life of ‘happily ever after’. His mother, who is well-connected with all
of the important bureaucrats, is trying to get him promoted, which he doesn’t
want. She’s also trying to get him together with the daughter of a friend, something
neither he nor the young woman wants. One of his assignments is to rectify a form
error that resulted from a fly falling into a typewriter and causing the
typewriter to type B instead of T when writing the name Tuttle, which has dire
consequences for Archibald Buttle (a shoe cobbler with a family), not Archibald
Tuttle (a terrorist and enemy of the state). This proves to be more difficult
than he can imagine, and in this dystopian future, Archibald Buttle ends up
dead. The bureaucracy that caused his death wants nothing more than to cover up
this error and to forget it. Lowry ends up meeting Jill Layton, a neighbor of the
Buttle family who reports this error (she is the woman from his dreams), and
finds out that she is considered a terrorist because she insists on justice for
Buttle’s family. When he decides to help her, he is also labeled a terrorist
along with the woman he loves. Along the way, he ends up meeting terrorist Archibald
Tuttle, a heating engineer who doesn’t play by the rules and who fixes Lowry’s
heating system without the proper forms and authorized parts. This causes Lowry
a number of problems with the bureaucracy that simply won’t accept that he has
had unauthorized repair work done on his heating system, and his apartment is
taken away from him. Those scenes are funny and sadly enough, true if you work
in bureaucratic public sector workplaces and don’t play by their rules.
I’ve been
thinking about this film lately, mostly because a large percentage of work time
for many employees these days goes to appeasing the bureaucratic lions, tossing
them bones and keeping them happy. It’s not an easy job, especially when the
bureaucratic system is nothing but a dense jungle of incomprehensible rules and
regulations that can choke the life out of most well-meaning employees. Case in
point: you need an account number to order an instrument. You must talk to the accounting
department that has its own rules and regulations concerning ordering and
setting up an account number, but they haven’t talked to the order department
that has its own rules and regulations concerning the same. Emails are sent
back and forth, no one is on the same page, and weeks go by, even months. The
accounting and ordering departments have the mistaken idea that all employees
outside their departments actually understand accounting and ordering
procedures and terminology. God help those employees if they make a mistake at
any point along the way—if so, it’s ‘bless me father, for I have sinned’
against the great god of bureaucracy. If the system is insulted, it doesn’t
take kindly to that. Atonement takes the form of listening to the functionaries’
lectures and demands of obedience to their rules, and generally being
subservient to their wishes. I understand the need for bureaucracy in terms of
keeping an organization ‘organized’ and running efficiently. I draw the line at
having to toe their line, of having to jump when it tells you to jump. I draw
the line when the system begins to feel like a totalitarian regime and when you
actually become afraid to deal with it.
Tuesday, October 16, 2012
Quotes about bureaucracy
As most of you know, I am preoccupied these days with bureaucracy and its fallout, especially in the workplace where it threatens to strangle the very efficiency it proclaims as its sworn goal (efficiency and productivity, which shall be dissected and measured down to their minutest details).
Bureaucracy is defined as (definition from Merriam Webster online dictionary):
Bureaucracy is defined as (definition from Merriam Webster online dictionary):
1) a body of nonelective government officials; an administrative policy-making group
2) government characterized by specialization of functions, adherence to fixed rules, and a hierarchy of authority
3) a system of administration marked by officialism, red tape, and proliferation
So I thought I would post some interesting quotes about bureaucracy as today's post. Interesting to consider that some of them were written many years ago. For example, the first quote from The Screwtape Letters, is from 1942. That tells you that these 'systems' have been around for a while. Some bureaucracy is of course necessary to get things basically organized. But at present, it seems that it exists for itself and itself alone--to make itself bigger, better and irreplaceable. We must need it, for without it we are nothing. And I have real problems with this way of thinking.
--------------------------------------------------
“I live in the Managerial Age, in a world of
"Admin." The greatest evil is not now done in those sordid "dens
of crime" that Dickens loved to paint. It is not done even in
concentration camps and labour camps. In those we see its final result. But it
is conceived and ordered (moved, seconded, carried, and minuted) in clean,
carpeted, warmed and well-lighted offices, by quiet men with white collars and
cut fingernails and smooth-shaven cheeks who do not need to raise their voices.
Hence, naturally enough, my symbol for Hell is something like the bureaucracy
of a police state or the office of a thoroughly nasty business concern."
― C.S. Lewis, from the Preface of The Screwtape Letters
“Remove the document—and you remove the man.”
― Mikhail Bulgakov
“I sighed. I hated the maze of bureaucracy with a
passion, but I've found the best way to deal with it is to smile and act
stupid. That way, no one gets confused.”
― Kim Harrison, Dead Witch Walking
“Bureaucracy
destroys initiative. There is little that bureaucrats hate more than
innovation, especially innovation that produces better results than the old
routines. Improvements always make those at the top of the heap look inept. Who
enjoys appearing inept?”
― Frank Herbert, Heretics of Dune
“In our time... a
man whose enemies are faceless bureaucrats almost never wins. It is our
equivalent to the anger of the gods in ancient times. But those gods you must
understand were far more imaginative than our tiny bureaucrats. They spoke from
mountaintops not from tiny airless offices. They rode clouds. They were
possessed of passion. They had voices and names. Six thousand years of
civilization have brought us to this.”
― Chaim Potok, Davita's Harp
“Bureaucracies
force us to practice nonsense. And if you rehearse nonsense, you may one day
find yourself the victim of it.”
― Laurence Gonzales, Everyday Survival: Why Smart People
Do Stupid Things
“If you are going to sin, sin against God, not the
bureaucracy. God will forgive you but the bureaucracy won't.”
― Hyman G. Rickover
“The true nature
of bureaucracy may be nowhere more obvious to the observer than in a developing
country, for only there will it still be made manifest by the full complement
of documents, files, veneered desks and cabinets - which convey the strict and
inverse relationship between productivity and paperwork.”
― Alain de Botton, The Pleasures and Sorrows of Work
“Some third person
decides your fate: this is the whole essence of bureaucracy.”
― Kollontai Alexandra, La OposiciĆ³n Obrera
“In any bureaucracy, the people devoted to the benefit of
the bureaucracy itself always get in control, and those dedicated to the goals
the bureaucracy is supposed to accomplish have less and less influence, and
sometimes are eliminated entirely.[Pournelle's law of Bureaucracy]”
― Jerry Pournelle
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