I know that this problem has mostly to do with that everyone is so busy at work, that no one has the time anymore to really communicate, to have a conversation, to listen to others, or to try to understand others. Some of the ‘multiple recipient’ emails expect you to be a mind-reader; you’re expected to just understand what has been going on with very little explanation. I ignore these emails for the most part; if you cannot take the time to explain what’s going on, it cannot be that important for me to comment on it. So I don’t. In this way, I reduce the level of responsibility I feel for certain work situations. And that suits me just fine. The same goes for cryptic text messages. If you cannot take the time to write a coherent text message, I will ignore it.
I keep coming back to kindness and courtesy. We are losing these virtues in our busy world. They have been sacrificed on the altars of efficiency, productivity, and saving time. I’m tired of it. If you cannot be kind, if you cannot be courteous and professional, if you cannot behave in a civilized manner, I don’t want to deal with you, via any mode of communication. It’s that simple. And I don’t feel bad about saying that.